Privacy Policy

1. Information You Provide to Us

We collect personal information that you voluntarily provide when you:

• Schedule a demo
• Create an account
• Subscribe to our services
• Submit a support request
• Complete a contact form
• Communicate with us via email, phone, or SMS

This information may include:

• Full name
• Company or business name
• Email address
• Phone number (including mobile phone number)
• Billing information (processed securely through third-party payment processors)
• Account login credentials
• Any information you submit through forms, chat, or support tickets

If you provide your mobile phone number, you may receive SMS communications in accordance with our SMS Communications section below.

2. Automatically Collected Information

When you visit our website or use our platform, we may automatically collect certain technical and usage information, including:

• IP address
• Browser type and version
• Device type
• Operating system
• Referring URLs
• Pages viewed and time spent on pages
• Clickstream data
• Date and time of access

This information helps us analyze trends, administer the website, improve performance, and enhance user experience.

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

• Maintain secure login sessions
• Analyze website traffic and performance
• Improve functionality and user experience
• Support marketing and advertising efforts

You can control cookie preferences through your browser settings. Disabling cookies may impact certain features of the website.

4. Client Content and Platform Data

As a content automation platform, Kozec.ai may process data and content that users upload or generate within their accounts. This may include:

• Website URLs
• Keywords and SEO targets
• Business descriptions
• Generated content outputs
• Integration data (e.g., CMS connections or API integrations)

This information is used solely to provide and improve the services..

5. Payment Information

Payments are processed through secure third-party payment processors. Kozec.ai does not store full credit card numbers or sensitive payment credentials on our servers.

6. Communication Data

We may retain records of communications you send to us, including:

• Email correspondence
• Support tickets
• SMS messages
• Call logs (if applicable)

This helps us respond to inquiries and improve customer support.

7. Mobile Information

Message frequency may vary. Message and data rates may apply.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

How We Use Your Information

We may use the information we collect to:

• Respond to inquiries and requests
• Provide services or information you request
• Improve website functionality and user experience
• Send updates, marketing communications, or promotional materials (you may opt out at any time)
• Maintain security and prevent fraud

Sharing of Information

We do not sell or rent your personal information. We may share information with:

• Trusted third-party service providers who assist in operating the website or delivering services
• Legal or regulatory authorities when required by law
• Business partners in connection with legitimate business purposes

SMS Communications & Mobile Information

SMS Communications & Consent

By providing your mobile phone number to Kozec.ai through any website form, demo request, account registration, support request, or other opt-in mechanism, you expressly consent to receive SMS (text) messages from Kozec.ai.

These messages may include:

• Account notifications
• Demo scheduling confirmations and reminders
• Customer support communications
• Service-related alerts
• Promotional or marketing communications (if applicable)

Message frequency may vary.

Message and data rates may apply depending on your mobile carrier plan.

You may opt out of SMS communications at any time by replying STOP to any message you receive from us. After you send STOP, you will receive a confirmation message and will no longer receive SMS messages from us unless you opt back in.

For assistance, reply HELP or contact us at: [email protected]

Consent to receive SMS messages is not a condition of purchasing any goods or services.

Mobile Information Sharing

Kozec.ai respects your privacy. We do not sell, rent, or share your mobile phone number or SMS consent information with third parties or affiliates for marketing or promotional purposes.

Mobile information will only be used for the purpose of delivering the services and communications described above.

All SMS opt-in data and consent records are securely stored and maintained in accordance with applicable laws and carrier requirements.

Cookies & Tracking Technologies

We may use cookies, pixels, and similar tracking technologies to enhance user experience and analyze website performance. You can adjust your browser settings to refuse cookies, though some features may not function properly.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet is 100% secure.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

Your Rights

Depending on your location, you may have rights regarding access, correction, or deletion of your personal data. You may contact us to exercise these rights.

Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Updates will be posted on this page with a revised “Last Updated” date.

Contact Us

If you have questions about this Privacy Policy, please contact us at: [email protected]